Get help from Digital Watchdog’s Technical Support professionals. 2. Maintenance (5) VMAX IP PLUS (71) VMAX A1 Plus (51). My Watchdog. In the event of System errors, software corruption, or display issues, Recovery Firmware files can be applied as a final troubleshooting step. DW Spectrum - FQDN or Allowlist for DW Cloud Access. Specify any other additional Event types that the user will be notified. Troubleshooting (74) Recovery (19) Firmware Recovery (13) Factory Default (4) USB Recovery (4) Instructions (5) VMAX IP G4 (3) On This Page. If the status shows an error or failure during the port check, Reboot the NVR. exe-v1. News & Events. To: DW® Customers Date: June 14, 2022 Re: VMAX® A1 Plus™ Firmware Update VMAX® A1 Plus™ DVR Firmware Update v1. Next, click on “Network” and select the “Pathfinder” menu. This mobile application allows users to monitor their VMAX® A1 Plus recording units using either direct connection (IP Address), DDNS, or Pathfinder (P2P). 1, the system will keep the same password. DW®. Additionally, the use of specific hard drive models and capacity is recommended. Digital Watchdog Repair Questions & Solutions, Tips & Guides. Troubleshooting Video Loss For VMAX IP Plus-----Affected Roles: Administrator. VMAX A1 G4 (4K) – Recovery Guide-----Affected Roles: Administrator Last Edit: August 3, 2023 System Recovery. 17-Jul-2023. Digital Watchdog VMax Flex DW-VF8 User Manual (122 pages) H. Note: It is recommended that you are onsite when troubleshooting network issues. 2020 Customer Webinar Recording: VMAX® A1 Plus™ DVR and VMAX® IP Plus™ NVR Pro Tips and Tricks June 11, 2020 Customer Webinar. Digital Watchdog End of Support Life (EOSL) Products List DW Spectrum - FQDN or Allowlist for DW Cloud Access MEGApix ANPR - Best Practices and Setup Recommendations DW Blackjack RACK - Collecting Dell SupportAssist Logs VMAX IP G4 - Recovery Guide 10/24/2023 - Release Notes - DW Spectrum IPVMS Software Update. 0. Webinars. 2. Scroll through the Settings section and select either Allow or Prompt for all setting controls under the “ActiveX controls and plug-ins” section, then click the OK button to confirm and close the Security Settings window. 888. Press the Add+ button to create a new site. **NOTE: If you are trying to install an HDD for the VMAX® A1 Plus model option that does NOT include a local storage HDD ( DW-VA1P16 , DW-VA1P8 , DW-VA1P4 ),. Password. 2 Software for Mac-v2. 446. 45: 12/28/2015:. Connect External Devices Follow the diagram below to connect all necessary external devices to your DVR. 0. Networks are typically comprised of two main parts: Follow the instructions below to update the VMAX® 960H/960HFlex to the latest firmware build: Open a web browser and visit Enter the model number of the DVR (located on the sticker, physically on top of the unit) in the search box, then select your model. com . 1MP cameras@30fps (1080P) up to 5MP, ONVIF, 8 port PoE switch built in, HDMI, VGA, 4 Sensor Input, 1 Relay Output, 1ch Audio Output, Pathfinder Auto Port Forwarding, Event Notifications via Email, Automatic Device Discovery, Pivot Central. Choose from either dwddns. 2. 2. In the Setup Menu, Select Network, then select the Network menu. 0 out of 5 stars VMAX by Watchdog and DVR systems. • DW-VG492T4P - 2TB internal storage. This PDF guide covers all the features and functions of the DVR, from. VMAX A1 G4 - Recovery Guide ![][1] VMAX A1 G4 (4K) – Recovery Guide ----- **Affected Roles:** Administrator **Last Edit:** August 3, 2023 ----- # **System Recovery. The CCIP™ (Closed Circuit IP) encryption is activated when the VMAX IP G4™ system sends a request for an encrypted stream from the camera. manual Digital Watchdog VMAX A1 Plus. DW Resource Library. To register a new device, use the dropdown to select Digital Watchdog VMAX. 9 * Digital Watchdog DW-VMAX480D 16 2. 168. -- Digital Watchdog. 1, the system will keep the same password. 4. 1. DW® Logo Merchandise. Page 1 Quick Start Guide Quick Start Guide STEP 1 – CONNECTING THE DVR STEP 2 – POWERING UP THE DVR 1. Upgrading Firmware For A VMAX DVR Note: As of January 2021, the VMAX (Legacy) DVR is no longer supported by Digital Watchdog Technical Support for service or troubleshooting. 0. Use the power cord, which is supplied or recommended by the supplier, or it may cause a fire. On occasion, recording issues may arise as a result of. 3. Default Settings. Enable the “Use Pathfinder” setting to activate the PathFinder (P2P) service. H. 1MP cameras@30fps (1080P) up to 5MP, ONVIF, 8 port PoE switch built in, HDMI, VGA, 4 Sensor Input, 1 Relay Output, 1ch Audio Output, Pathfinder Auto Port Forwarding, Event Notifications via Email, Automatic Device Discovery, Pivot Central. Quickly find and download. Default LoginVMAX Series (960H) VMAX A1 Series (2. 2. News & Events Events Calendar. 160. The VMAX® IP G4™ is an NDAA and TAA compliant, easy to use embedded PoE network video recorder (NVR) that allows you to. If the issue persists, default the cameras confirm that the network settings are correct, then add it to the VMAX IP Plus through Camera Management. Click the OK button to upload the footage. EXPERT TECH HELP: Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more. Dallas Morning News editorials are written by the paper's Editorial Board and serve as the voice and view of the paper. 2. If the HDD temperature is exceeding 65o C, shut down the VMAX A1 Plus and allow ample time for the unit to cool. Scroll down the product page of your unit and locate the. DW Tech Support. 2. 0. Skip to content DW Homepage. Help Desk Software by HappyFox. It may cause malfunction or fire. If the network issue was caused by a power interruption, power-cycling the NVR. Compare Products to. By default, most Digital Watchdog MEGApix® cameras are assigned to the IP address of 192. If the HDD temperature is exceeding 65o C, shut down the VMAX IP Plus and allow ample time for the unit to cool. DW Spectrum Server Web Interface: CHeKT Portal Camera Mounting: The Digital Watchdog Spectrum Server can be used to provide the CHeKT Bridge with a video stream by utilizing an RTSP URL. New PTZ camera support: DWC-MPTZ830XW, DWC-MPTZ336XW. However, cameras that are sold in a ‘bundled system’ may not function properly as they are intended to be used. 75 MB. 54 Firmware Firmware Update Firmware Upgrade Firmware Patch Pathfinder P2P DW Support Home Contact DW Tech Support Contact DW Sales Support Contact DW RMA DW Password Reset If you're still having trouble or need more information, please call us today at (866). In the Network menu, click the Maintenance button, then select HTTPS/Certificates. 1 MP) VMAX IP Plus Series . 2 System Startup After connecting peripheral devices such as cameras, monitors and a mouse to the NVR, power up the NVR by connecting the DC48V adaptor/ power cable to the power jack on the rear panel. Requesting a Password Reset. 9. If the VMAX® IP Plus does not begin to detect motion and record video, further troubleshooting is necessary. RTSP streams offer a secondary backup location for recorded video and smart. Get help from Digital Watchdog’s Technical Support professionals. Supported / Affected Devices: VMAX® Series (Legacy)I have had this reoccurring problem with all my clients on the VMAX FLEX unit and I don't know what else to try. Please update your browser to the latest version on or before July 31, 2020. Click the Check button to prompt the HDD Health Check window. Extract the contents of the downloaded folder. Right-click with the mouse and select Setup Menu from the context menu. If so, you may either wait on the line for the next available technician or leave a voicemail, clearly outlining your case, when you are prompted to set up a callback. Before using the system, please read this User Manual and keep it for future reference. Answered Unanswered 0 helpful 3 answers How to reset password on a Digital Watchdog VMax 4 hold the OK button on the remote for 30 seconds. Key features include event camera group recording and complete system analysis with real-time system and network status monitoring. Phone lines may be busy at the time of your call. 1. DW Spectrum ® addresses all the primary limitations of managing enterprise-level HD video while boasting the industry’s lowest total cost of deployment and ownership. Contents Introduction 3 Workflow 4 Installation Worksheet 5 Default DVR Login 6. 2: 01/21/2016:. Quickly find and download information about our products, including. 1. 3. Click the Apply button to save the site. Check Firmware Version Log in to the VMAX® IP. 160 and Gateway - 192. 1. Hd over coax dvrs (2 pages) DVR Digital Watchdog HDF1212E User Manual. Full D1 (720X480), 2CIF, or CIF - variety of resolutions, giving the highest possible digital recording quality across multiple channels. Under the Camera Management tab, locate and click on the Advanced button. It is recommended to use either Google Chrome or Mozilla Firefox with the flowchart. Remove the old hard drive. tv. The VMAX A1 G4 Universal HD over Coax 8-Channel 4K DVR from Digital Watchdog records HD analog, HD-TVI, and standard coax signals in up to 4K resolution. Brand: Digital Watchdog | Category: DVR | Size: 2. DW-VP16xT16P. VMAX Series (Legacy) VMAX 480 Series; VMAX 960H Series (Core/Flex). This article will outline how to set up Email Notification settings for the VMAX A1 Plus and. Adjust the REC. Audio1 = Audio-In RCA Port 1) Use 2-Way Audio – enable. Get help from Digital Watchdog’s Technical Support professionals. Right click and select “Export” or “Backup” (depending on your model). Default Login 1. VMAX A1 Plus Series . Stream Bitrate setting to be between 3000~5000 Kbps, then click the “Apply” button. Last Edit:. 160. 2. Extract the contents of the downloaded folder. Default ID: admin. 0. Unauthorized Dealer Policy. VMAX A1 Plus Rebooting Known Issue watchdog timer v1. DW’s CCIP (Closed Circuit Internet Protocol) camera and recorder encryption is an exclusive DW technology that provides an encrypted RTSP stream between the camera and the recorder , assuring users their cameras, recorders, and data are secured. The DDNS is a static “stand-in” address for your router’s Public IP Address that can be configured through the DVR. Compton, an industry pioneer in DFIR and Forensic Video Analysis. 6. 3 VMAX A1 G4™ DVR 1. Complexity: Medium to High. The . VMAX® A1 G4™ SERIES DVRS. 1. Complexity: Medium to High. x) DW-VAONE4 (1 st Gen) DW-VAONE8 (1 st Gen) DW. 1 * Digital Watchdog DW-VMAX480D 8 2. Right-click with the mouse and select Setup Menu from the context menu. The DW Blackjack® Series and VMAX® Series units are shipped to use the default login credentials. Accessories View the entire collection of mounting brackets, junction boxes and specialty mounting accessories. 0. 168. Troubleshooting articles for the VMAX IP Plus SeriesView recent Digital Watchdog questions, problems, & answers. 24, 2023. If you have the Cox branded app, you will need to. 1. 7. VMAX 960H Core 16-Channel Firmware v6. Click the OK button, then select Yes for the confirmation pop-up. 2. VMAX Series (Legacy) VMAX 480 Series; VMAX 960H Series (Core/Flex). Neste pdf, atopará instrucións detalladas sobre como instalar, configurar e operar o seu equipo, así como consellos de seguridade e solución de problemas. Digital Watchdog DW-VA1P41T HD over Coax 4-Channel Digital Video Recorder. 2. Disconnect the power cable and SATA cable from the attached hard drive. Unauthorized Dealer Policy. DW® Logo Merchandise. . The reset will default it to factory, which is No Password at all. 31 Legacy Windows Software for VMAX Only. 1. 1. Event – select the device(s) from the list and select “Sensor”. Click on the Security tab, then click the Custom Level button. Default User ID: admin Default Password: <blank> 2) After logging in as the Administrator, right-click in the Live View area and select “Menu”. It is recommended to use either Google Chrome or Mozilla Firefox to use the flowchart. VMAX A1 Plus Rebooting Known Issue watchdog timer v1. ※ Contents of this user manual are protected under copyrights and computer program laws. Sign in to filter reviews 5 total ratings, 5 with reviews There. 4-Channel 8-Channel 16-Channel DW-VA1P4 DW-VA1P8 DW-VA1P16 DW-VA1P41T DW-VA1P81T DW-VA1P162T DW-VA1P42T DW. Choose from either dwddns. 1 Updated: November 11, 2021. Press Releases. At the DVR, Log in as the admin. Related Articles. To set up a DDNS address for your DVR: At the DVR, navigate Setup Menu > Network > DDNS. Troubleshooting articles for the VMAX IP Plus Series How to hard reset digital watchdog DVR. Password Password Reset Forgot Password Password Recovery NVR Spectrum Blackjack. By default, multiple Digital Watchdog VMAX products installs with default user. Technical support and maintenance services are available. Camera Color Control, Covert Channel, Digital Zoom in live and playback, Import and export settings Playback Functions: Calendar, Event search, Smart motion search, Thumbnail search, Timeline. 0:41. ※ The picture might differ according to the specification and model. From the HDD Menu, check the Capacity and Free Space of the hard drive. Phone: 866. However, it is recommended to keep your camera subnetwork on a different IP address scheme than your primary local network. ACS v1. If the VMAX® IP Plus does not begin to detect motion and record video, further troubleshooting is necessary. The DVR is a seamless upgrade to HD resolution for new ROI from existing coaxial infrastructure. Click the “Get Stream” button, then click the “Setup” button for the REC. 0. By Digital Watchdog® Description The DW Mobile Witness™ app turns the camera on a supported smartphone or tablet into a surveillance camera that can be viewed and recorded with a DW Spectrum IPVMS or VMAX IP Plus™ NVR. RTSP provides a live video stream for live streaming applications between DW VMAX® G4 recorders and third-party software applications. 160 and a Gateway Address of 192. To verify that the currently installed firmware version is up-to-date on your recording unit, you may either check the unit’s web page (under the Software tab) or. 0. 168. 3. Follow the instructions below to update the VMAX® 960H/960HFlex to the latest firmware build: Open a web browser and visit Enter the model number of the DVR (located on the sticker, physically on top of the unit) in the search box, then select your model. Right-click in the Live View area, then select “Menu”. VMAX IP 8- and 16CH firmware v5. Testimonials. DVR Digital Watchdog VMAX User Manual. Related Digital Watchdog VMS Apps: C3CMS. This article will outline the information required for a Password Reset Form. Digital Watchdog has a lot to share about the latest version of their dynamic DW Spectrum® IPVMS, new MEGApix® CaaS edge cameras powered by DW Spectrum® IPVM. 1. 5 or 2. Download it for free and get started with your security system. Use the following flowchart to troubleshoot DDNS connection issues. 0. com . Note:It is recommended to use either Google Chrome or Mozilla Firefox with the flowchart. Dallas Morning News Editorial. (127 pages) DVR Digital Watchdog VMAX A1 G4 DW-VA1G44 Quick Start Manual. For File Name, click the edit button (pencil icon) and enter a name for the Export file. 4. give review. 1. 3595 / Fax: 813. Repositionable Multi-Imager Camera Rankings - Ava, Avigilon, Axis,. Digital Watchdog’s Star-Light Plus™ technology allows cameras to continue clear surveillance in low-light environments. Digital Watchdog's VMAX mobile viewer for iPhone, iPad, and iPod devices is a free app that allows users to connect, view, search, setup, and control Digital Watchdog's. This article will outline some troubleshooting methods to resolve video loss for new and previously installed analog cameras. 168. DIGITAL WATCHDOG DW-VF-4500G DVR VMAX FLEX 4CH 500G. For Immediate Release . 2. 73 MB: Download:. VMAX® A1 Plus™ DVRs support HD-Analog and HD-TVI signals up to 5MP, and analog up to 960H. Product description. Related Digital Watchdog VMS Apps: DW Spectrum IPVMS. By default, the HTTPS Port will be set to Port 443. News & Events Events Calendar. The discovered cameras will display their Protocol, IP Address, and Model information. Check Firmware Version Log in to the VMAX® IP Plus as the Administrator or as a user with administrator rights. In the event that the System Administrator forgot, does not know, or needs to reset the Admin login for their VMAX® A1 Plus unit, a special request must be submitted for a password recovery. Digital Watchdog® Introduces Next Generation VMAX® IP G4™ NVRs . To connect, enter the IP Address and Web Port of the HD Spot Module into the address bar of the web browser. 4. 45: 12/28/2015: VMAX Flex: 15. If you're still having trouble or need more information, please call us today at (866) 446-3595. Adjust the REC. 2. DW Spectrum (239) DW Cloud (24) Remote Connectivity (7) remote access (3) port forwarding (4) Troubleshooting (74) Remote Connection (1) On This Page. First Generation VMAX® IP Plus Series (Discontinued/Replaced) (S/N begins with “VP”) Last Firmware Version – v1. If the HDD temperature is exceeding 65o C, shut down the VMAX IP Plus and allow ample time for the unit to cool. Limitations Of DW VMAX IP Plus Connections. In the DW Spectrum® IPVMS desktop application, right-click on the server. My Watchdog. The VMAX IP PLUS™ is an easy to use PoE NVR that allows you to go from power up to monitoring in less than three minutes! The VMAX IP PLUS™ is available in 4-*, 8-* and 16-channel models with bonus management for up to *five additional channels. Testimonials. Supported/Affected Devices. Quickly find and. Software Version: DW Spectrum v3. Digital Watchdog Knowledge Base . Last Edit: May 11, 2023----- Audio In/Out (I/O) Setup. Activating Pathfinder. Use the power cord, which is supplied or recommended by the supplier, or it may cause a fire. If you wish to modify or create a new user, then it must use the above password requirements. digital-watchdog. This delay in communication often results in the DVR becoming caught in a state of constant reboot. 1. Testimonials. Please complete and submit a request form through the Digital. The PathFinder menu will display the recorder’s PathFinder ID and QR Code. X Corp. com digital-watchdog. At the NVR – Open the NVR’s Setup menu and select the “Alarm” menu, then select the “Sensor” sub-menu. Forum. 168. 0. VMAX A1 Plus Series (5 MP) Use the following flowchart to troubleshoot video backup issues when exporting video directly from the DVR. Enter the network connection information from the DVR. Click the Upgrade button, located next to the current firmware Version. 5. From the HDD Menu, check the Capacity and Free Space of the hard drive. The boot logo will display. However, it is highly recommended that you contact Digital Watchdog Technical Support prior to opening the recording unit as our company policies may have changed since your last contact. Connect all necessary cables to the DVR 4. 0. 1 MP). TCP/IP Port: 9010. This delay in communication often results in the DVR becoming caught in a state of constant reboot. 6. Please update your browser to the latest version on or before July 31, 2020. 264 digital video recorder (123 pages) DVR Digital Watchdog VMAX User Manual (64 pages) DVR Digital Watchdog VMAXD1 16 User Manual. 2020 Customer. Digital Watchdog will not be liable for the loss of data or consequential damages resulting from replacing a hard drive. Follow the instructions below to update the DVR to the latest firmware build: Download the latest. Mount and install all necessary cameras and external devices. X, the social media company formerly known as Twitter, could lose as much as $75 million in advertising revenue by the end of the year as dozens of major brands. We have discussed in detail the “ Free Download DW VMAX for PC Windows 7/8/10/MAC “. Blog. Complete the form below and a DW® representative will be in touch. In the event that the System Administrator forgot, does not know, or needs to reset the Administrator login for a standalone, analog VMAX® Series unit, a special request must be submitted for a password recovery. This article will outline the information required for a Password Reset Form. Replace the four screws at the back panel of the DVR to secure the top cover. 1. Compatible with analog video systems, the VMAX A1 Series 16-Channel 1080p Analog HD DVR from Digital Watchdog can support up to 3840 x 2160 resolution at 30 fps over BNC cabling. 3. • DW-VG492T4P - 2TB internal storage. Quickly find and download information about our products, including manuals and documentation to install and get the most from your. 4. Supported/Affected Devices. To assign cameras from a VMAX® IP Plus™ to an HD Spot Module by RTSP: Open a web browser (Internet Explorer is recommended) and connect with the Web Viewer of the HD Spot Module. This article will outline basic troubleshooting for recording errors or if the VMAX A1 Plus has stopped recording completely. Please update your browser to the latest version on or before July 31, 2020. Supported / Affected Devices: VMAX® Series (Legacy)Home > DW Product Help > DW Recording Servers > DW Standalone Units > VMAX A1 Series > Troubleshooting > Recovery Firmware For The VMAX A1 (2. This software for Mac, Linux, and Windows OS has many features which we have discussed in the characteristics section of the article. Phone: 866. This may cause issues with capturing video. It is recommended to use either Google Chrome or Mozilla Firefox with the flowchart. If you're still having trouble or need more information, please call us today at (866) 446-3595. Related Digital Watchdog VMS Apps: DW Spectrum® IPVMS. 52 Last Edit: November 9, 2021 Known Issue. Last Edit: March 3, 2021----- Live Stream Latency. 446. (113 pages) DVR Digital Watchdog VMAX AHD CORE DW-VAC44 User Manual. 17605. Use the power cord, which is supplied or recommended by the supplier, or it may cause a fire. Real time 950h recordict vmax960h (157 pages) DVR Digital Watchdog VMAX480 User Manual. Use the following flowchart to troubleshoot monitor output issues with your DVR. Recovery Firmware for VMAX® IP Plus-----Affected Roles: Administrator Complexity: Medium Last Edit: October 11, 2022 System Recovery. Name the file. In the app, locate the Push Notification or Push Set toggle settings (below the viewing channels. Here is a list of the ports that need to be forwarded for a Digital Watchdog DW-VMAX 8 DVR: Digital Watchdog DW-VMAX 8 - PC. Check for any Bad Blocks or if the drive Temperature is exceeding 65o C. Select the Model of your DVR. Subnet Mask: 255. Camera Loss with Merged Servers Check out DW Spectrum Cyber Security and DW Spectrum DW Spectrum - Best Practices for Preserving Data for Server Migration DW Spectrum IPVMS and DW Spectrum Mobile Supported Operating Systems DW Spectrum IPVMS and Virtual Machines DW. To set up Email Notifications for a VMAX® DVR: If you have not already logged in to the unit as the Administrator, at the recording unit, right-click with the mouse and enter the User ID and Password of the Administrator profile to log in. News & Events Events Calendar. Acquire the up-to-date firmware file from the Digital Watchdog Resource Library. Click the Check button to prompt the HDD Health Check window. 1 2. In certain situations, a Digital Watchdog Tech Support Agent may request to begin a virtual session for resolving a support issue. The following information is the default Network and System settings of the VMAX A1 Plus: Local IP Address: 192.